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Privacy Notice

Last updated: 16 June 2026

1. Who we are

This Privacy Notice is issued by The Content Hacker ("we", "us", "our"). For the personal data described below, we act as the data controller. Contact: support@thecontenthacker.com.

2. Data we collect and why

CategoryPurposeLegal basis
Account data (name, email, login credentials)Create and secure your account; provide the serviceContract performance
Content you submit (prompts, drafts, planner posts)Run our tools and store your workContract performance
Usage and device data (logs, IP, browser, telemetry)Security, fraud prevention, debugging, improving the productLegitimate interests
Support messagesRespond to your enquiriesContract performance / legitimate interests
Marketing email (if you opt in)Send product updates and offersConsent

3. Who we share data with

  • Service providers / subprocessors — hosting, database, analytics, error monitoring, and customer support tooling.
  • AI model providers — when you use AI tools, prompts are sent to our model providers solely to generate the response.
  • Professional advisers — legal, accounting, where reasonably necessary.
  • Authorities — where required by law or to protect our rights.

4. International transfers

Some of our providers are located outside the UK/EEA. Where personal data is transferred internationally, we rely on appropriate safeguards such as the UK International Data Transfer Agreement, EU Standard Contractual Clauses, or an adequacy decision.

5. How long we keep data

We keep account and content data for as long as your account is active, and for a reasonable period after closure to handle disputes and comply with legal obligations. We delete or anonymise data when it is no longer needed.

6. Your rights

Under the UK GDPR and EU GDPR you have the right to access, rectify, erase, restrict or object to processing of your personal data, the right to data portability, and the right to withdraw consent at any time. You also have the right to lodge a complaint with your supervisory authority (in the UK, the ICO). We aim to respond to requests within one month. Contact us at support@thecontenthacker.com.

7. Security

We use appropriate technical and organisational measures including encryption in transit, access controls, and least-privilege practices to protect your data.

8. Cookies

We use essential cookies needed to sign you in and keep your session secure. We may use limited analytics cookies to understand how the product is used. You can manage cookies in your browser settings.

9. Changes

We may update this Privacy Notice from time to time. The "Last updated" date at the top reflects the latest revision.